DS-HR-20220024
Manages and leads assigned site Office Steward/Housekeeping staff. Shall be well versed in etiquette and serving and have a thorough understanding of formal facilities care in order to ensure that standards for housekeeping/stewarding are met.
Duties and Responsibilities:
- Provide personalized service to client tailor-fitted to their needs and preferences.
- Anticipate client and its guest needs by learning their preferences, allergies, dislikes, etc.
- Prepare basic to formal table-setting.
- Report all maintenance issues and follow up with the Admin for progress.
- Inform Admin about any damage, theft, or loss to the office property.
- Able to do a Receptionist and Office Steward/Housekeeping Attendant tasks when needed.
- Manage client requests including VIP amenities, set-up, and communicating them to relevant team members.
- Do a monthly inventory and maintain ace check of all housekeeping/stewarding items.
- Manage the day-to-day activities of the team and ensure that performance standards are met.
- Motivate the team to achieve organizational goals.
- Supervise and perform routine inspections in the site/office facility.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Check staff grooming and hygiene.
- Prepare and distribute assignment worksheets to designated team members and review priorities.
- Conduct training of team members to maximize their potential.
- Checks occupied and used conference and meeting rooms, giving special attention to details.
- Complete all paperwork and closing duties before leaving, not leaving any area dirty and not ready for use.
Qualifications:
- With at least 5 years of experience in the service sector, prefreably in the hospitality industry.
- Must be with experience as a Housekeeping Supervisor/OIC.
- Physical mobility and good stamina required.
- Ability to follow instructions accurately.
- Professional attitude is required.
- Ability to work independently.
- Detail-oriented and required to spot safety hazards and items that need cleaning.
- Can work independently.